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Exchange
Server down?
Problems
mounting store?
Information
store corrupt?
Can't
access mailbox?
We can help!
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We
are a UK Microsoft Partner specialising in Exchange
Server. We have considerable expertise with Exchange
Server disaster recovery and the recovery and repair
of Exchange Server mailbox data.
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Exchange Server down? We provide
Exchange server recovery for ALL versions of Exchange.
We'll get your business critical email server working
again ASAP, allowing you to concentrate on running
your business
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Exchange information store database
(EDB and STM) repair, restore and recovery
- Mailbox recovery from corrupt Exchange data
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PST, OST and DBX repair, restore
and recovery
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We can access servers REMOTELY
via the Internet instantly
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Round the clock response - 24x7
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Data verification services to
identify corruption early
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Email investigations and audits
confidentially carried out
If your server can browse the Internet,
our remote support client lets us connect to you instantly.
Call us now - we have engineers available 24 x 7. Whatever
the disaster, we can help. Whether on-site consultancy
is required or instant remote support via the Web,
our MCSE qualified engineers have the knowledge, experience
and resources to get Exchange server working gain.
If you can't get your Exchange server
working, or are unable to access important mailboxes
or indeed entire information databases (EDB & STM
files) - we offer expert help.
We can help with everything from repairing
information store databases to rebuilding entire Exchange
servers and restoring your data from tape. We can often
recover mailbox data when everything else, including
Eseutil, has failed you.
We are experienced in the disaster
recovery of ALL versions of Microsoft Exchange server.
If you can't get your Exchange server working again
or need to recover mailbox data, contact
ETL for Exchange Server recovery.
We have facilities in-house to deal
with most commercial backup formats on a variety of
media. Alternatively we can courier an external USB
disk to you. Or size allowing, transfer your data to
our FTP
server. You are assured complete client confidentiality.
Our consultants have been working
closely with Exchange Server ever since it was released
in 1996 and have helped numerous businesses, both big
and small, recover from varying degress of Exchange
server disaster, email corruption and loss.
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1
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Be prepared for an Exchange
server disaster.....
Regularly look
at the Exchange server event logs to check
for any software or hardware problems. Try
to fix
a
problem
before it becomes a disaster! Use
server hardware management agents to check
for platform specific hardware errors. These
should warn of hardware problems or impending
hardware failure.
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| 2 |
Take
regular (daily if possible) full backups of
Exchange and the key operating system files
(for example the System State in Win2K). Much
of the Exchange 2000 Server and the Exchange
Server 2003 configuration information (specifically
related to Internet protocols and routing)
is stored in the metabase on the local computer.
For Exchange server recovery to work successfully,
you should back up the metabase as well.
Define a backup policy for how long to archive
the
data. Verify
your backups by doing occasional restores.
Use the opportunity to train staff. |
| 3 |
Build
as much redundancy and fault tolerance as possible
into the hardware platform. Minimize single
points of failure, for example use two teamed
network
cards. Consider clustering or data replication
software if service availability is considered
crucial. |
| 4 |
Have
a documented and tested disaster recovery plan
and have all necessary software, service packs
and patches available on CD. Know your strategy
- server restore, server rebuild or standby
server? Know exactly what level
of service pack and patches you are using for Exchange
and the OS. Keep all patches, service packs and
server firmware fully up to date. Test the
patches in a separate environment
if possible prior to deployment on production systems.
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| 5 |
Fully
document your infrastructure. Make sure you
properly document your Windows and Exchange
server's name, the names of the folders in
which the
Exchange
files are installed, the folder tree of the
drives where the database files are stored,
the complete specifications for all hardware
components, backups of the driver disks for
hardware and installation disks for any critical
software, and the logical drive specifications
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